From Day One
- Take it seriously from the get-go: open your availability and the categories you want to work in as soon as possible.
- Great reviews are more important than a great rate at the beginning. You want to accrue as many stellar reviews as quickly as possible. Once you’ve built up about 10 five-star reviews, consider raising your rate.
- If you’re tasking and working your current job, set limited hours as you build a client base.
- Stick to standard billing to build reviews quickly.
- Ask as many questions as you can when scoping the task with your Client. For example, if it’s a moving job, is there an elevator in the building? What floor is the apartment on? This will help you set expectations and get great reviews.
- Transparency is key. Make sure to be upfront about any additional fees (dump fee, truck fee, etc…) as you’re scoping a task.
Building Your Business
- Focus on efficiencies: keep your eyes open to fill any gaps in your days.
- Trust is key. If a client feels like they can trust you, you have a better chance of turning a one-off into a repeat customer.
- If there’s an abundance of demand, try raising your rates slightly. If the bookings don’t slow down, enjoy the extra cash! If they slow, revert to your previous rate.
- Raise your rates far in advance and lower them if you notice you have a light day.