Friendship, Gratitude, Peace of Mind: All in a Day’s Gig
Introduction Outsourcing Help Number of Americans who outsource help with life tasks The pandemic increased Americans’ need to outsource Helping your Community How often Americans outsource for help Americans are building long-lasting relationships within their communities How Customers Show Their Appreciation Overall satisfaction level with independent contractors How appreciative are Americans toward independent contractors, and how do they show it? Gratitude Most polite states Best tipping states Impact of Independent Contractors on Customers’ Lives It’s Okay to Ask for Help Methodology Introduction The sharing economy is large and growing. To understand the experiences of the people who make up this two-sided marketplace, Taskrabbit, a digital platform connecting people to skilled, reliable Taskers who provide quality services around the home, conducted a study to recognize the impact that these relationships have on customers’ lives. The study showed how often and why Americans outsource tasks to gig workers—the independent contractors who work within their communities—exploring what they’ve gained by the people they turn to for help. Outsourcing Help Number of Americans who outsource help with life tasks …
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