{"id":16444,"date":"2023-04-18T11:48:02","date_gmt":"2023-04-18T18:48:02","guid":{"rendered":"https:\/\/kinsta.taskrabbit.com\/blog\/?p=16444"},"modified":"2024-05-20T11:06:40","modified_gmt":"2024-05-20T18:06:40","slug":"new-to-tasking-we-have-all-the-info-you-need","status":"publish","type":"post","link":"https:\/\/www.taskrabbit.com\/blog\/new-to-tasking-we-have-all-the-info-you-need\/","title":{"rendered":"New to Tasking? We Have All The Info You Need!"},"content":{"rendered":"\n<p>If you\u2019re just starting to build your Taskrabbit business, you\u2019re probably curious about what you need to know to get started. Whether you\u2019re wondering about the different stages of a task or how to navigate your Tasker app, we\u2019ve gathered some helpful tips from top Taskers. Let\u2019s dive in!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Stages of a Task<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1. Receive a task invitation<\/strong><\/h4>\n\n\n\n<p>Clients find Taskers by choosing a task category, filling out answers to scoping questions, and inputting the task address. From the recommendations screen, they can refine the date they need their task done by (i.e same day, within a week, flexible, or on a specific day). Once they submit this information, they\u2019ll be able to filter an assortment of Taskers by price point, reviews, and the number of tasks a Tasker has completed.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2. Respond, scope &amp; confirm<\/strong><\/h4>\n\n\n\n<p>The most successful Taskers respond to every invitation they receive. Not responding could result in a forfeited job, which can negatively impact your <a href=\"https:\/\/www.taskrabbit.com\/blog\/how-search-ranking-tasker-analytics-work\">Tasker Analytics<\/a>\u2014the metrics Taskrabbit uses to track your opportunity as a Tasker. Taskers agree that it\u2019s also important that you finish scoping your task by <a href=\"https:\/\/www.taskrabbit.com\/blog\/sample-scoping-questions-to-ask-before-any-task\">asking the right questions<\/a>. This will help you make sure you\u2019re equipped and prepared to complete the task. Proper scoping also helps you estimate how long the task will take.<\/p>\n\n\n\n<p><strong>Pro tip:<\/strong> Taskers who have mastered this process recommend that you create a chat template with scoping questions (per skill if necessary). This can save you time, give clients time to respond, and allow you to come back to accept the task once you\u2019re not busy.<\/p>\n\n\n\n<p><strong>Client expectations<\/strong><\/p>\n\n\n\n<p>To help you align with what clients generally expect when using Taskrabbit, top Taskers have offered the following tips:<\/p>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\" style=\"grid-template-columns:auto 33%\"><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li>Respond within one hour to all daytime invitations.<\/li>\n\n\n\n<li>When adding availability to your calendar, only set time that you\u2019re actually available for. You\u2019ll need at least 2.5 hours per time block to be seen by clients.<\/li>\n\n\n\n<li>Similarly, the work area on your map should accurately reflect where you\u2019re willing to work (and travel to).&nbsp;<\/li>\n\n\n\n<li>Since communicating in the chat thread is how you first \u201cmeet\u201d your client, it helps to make a professional first impression that will give them confidence in your ability to complete their task.<\/li>\n<\/ul>\n<\/div><figure class=\"wp-block-media-text__media\"><img fetchpriority=\"high\" decoding=\"async\" width=\"474\" height=\"1024\" src=\"https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Add-availability.00_00_05_04.Still001-1-474x1024.jpg\" alt=\"\" class=\"wp-image-16451 size-full\" srcset=\"https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Add-availability.00_00_05_04.Still001-1-474x1024.jpg 474w, https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Add-availability.00_00_05_04.Still001-1-139x300.jpg 139w, https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Add-availability.00_00_05_04.Still001-1-768x1661.jpg 768w, https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Add-availability.00_00_05_04.Still001-1-scaled.jpg 555w\" sizes=\"(max-width: 474px) 100vw, 474px\" \/><\/figure><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>How failing to respond to clients can impact your business<\/strong><\/p>\n\n\n\n<p>Successful Taskers agree that the #1 reason some tasks fail is due to a Tasker not responding to the client\u2019s task invitation or confirming tasks on time. The table below shows all our hiring time parameters and how we divide them up based on different situations:&nbsp;<\/p>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"387\" src=\"https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/Tasker_Time_Table_EN_UPDATED-1-scaled-1-1024x387.webp\" alt=\"\" class=\"wp-image-20866\" srcset=\"https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/Tasker_Time_Table_EN_UPDATED-1-scaled-1-1024x387.webp 1024w, https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/Tasker_Time_Table_EN_UPDATED-1-scaled-1-300x113.webp 300w, https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/Tasker_Time_Table_EN_UPDATED-1-scaled-1-768x290.webp 768w, https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/Tasker_Time_Table_EN_UPDATED-1-scaled-1.webp 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><a href=\"https:\/\/www.taskrabbit.com\/blog\/making-sense-of-tasking-time\">Read this article<\/a> to see all chat deadline parameters.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3. Booking<\/strong><\/h4>\n\n\n\n<p>Once you have communicated with your client about what they need, you can schedule the task. This sends a confirmation to the client and blocks off the estimated task time on your calendar. High-earning Taskers recommend that you should cancel any tasks you\u2019re unable to complete, because failing to do so can negatively impact your Tasker Analytics.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4. Complete the Task<\/strong><\/h4>\n\n\n\n<p>Now you\u2019re ready to show up to the task at the agreed upon time and date! Here are some helpful starting tips from Taskers who have built successful businesses from the ground up:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Come prepared with the right tools and equipment. <\/strong>We\u2019ve compiled a list of <a href=\"https:\/\/www.taskrabbit.com\/blog\/the-tools-that-taskers-use-the-most\">recommended tools<\/a> that top Taskers use for various tasks.<\/li>\n\n\n\n<li><strong>We recommend documenting everything in the chat.<\/strong> This can include before\/after pictures if your client has approved these ahead of time in chat and if they don\u2019t identify your client in any way. You can also include arrival times, expenses, and any unforeseen challenges that come up\u2014this will give Taskrabbit support a record to consult if a client dispute ever arises.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>5. Send the Task Invoice<\/strong><\/h4>\n\n\n\n<p>Top Taskers recommend submitting your invoice within a few hours of completing your task. A couple of other tips related to invoicing:<\/p>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\" style=\"grid-template-columns:auto 33%\"><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li>The minimum you can invoice per task is <strong>one hour<\/strong>. After the first hour, you can add increments of <strong>15 minutes<\/strong>.&nbsp;<\/li>\n\n\n\n<li>You can add any previously agreed-upon expenses from the chat to your invoice.&nbsp;<\/li>\n\n\n\n<li>You can also personalize your closing message and use it as an opportunity to ask your client to leave a review.&nbsp;<\/li>\n\n\n\n<li>After you submit the invoice, you\u2019ll have an opportunity to review your client. If you select a thumbs down, you\u2019ll never be matched with that client again. Reviews you leave are not seen by clients or other Taskers.<\/li>\n<\/ul>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"474\" height=\"1024\" src=\"https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Invoicing.00_00_15_09.Still001-474x1024.jpg\" alt=\"\" class=\"wp-image-16447 size-full\" srcset=\"https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Invoicing.00_00_15_09.Still001-474x1024.jpg 474w, https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Invoicing.00_00_15_09.Still001-139x300.jpg 139w, https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Invoicing.00_00_15_09.Still001-scaled.jpg 555w\" sizes=\"(max-width: 474px) 100vw, 474px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Terms of Service<\/h2>\n\n\n\n<p>As a reminder, we\u2019re highlighting below some key provisions of our Terms of Service:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Off-platform payments aren\u2019t allowed.<\/strong> If you don\u2019t keep payments on the Tasker app, you\u2019ll risk losing your place on the platform. Keeping payments on the app also protects you financially and helps you avoid scams.<\/li>\n\n\n\n<li><strong>Only Tasks booked and fully paid for using the platform are covered by the <\/strong><a href=\"https:\/\/support.taskrabbit.com\/hc\/en-us\/articles\/360035570011\"><strong>Happiness Pledge<\/strong><\/a><strong>.<\/strong> The pledge provides important protections to both you and the client in case something goes wrong on the Task.<\/li>\n\n\n\n<li><strong>It\u2019s okay to bring help to a task\u2014but only if the person is another Tasker.<\/strong> With client approval, you can designate part or all of a task to an assistant, helper, or subcontractor as long as they\u2019re registered through the Taskrabbit platform.<\/li>\n\n\n\n<li><strong>It\u2019s best to communicate professionally via the chat and phone feature.<\/strong> Taking communication to personal forms (like texting or social media) is a safety concern for both you and your client.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Get to know the Tasker app<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u201cHome\u201d tab<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Same-Day tasks. <\/strong>Toggle Same Day availability on and off each day. You can set separate same day hours, categories, and map boundaries.<\/li>\n\n\n\n<li><strong>Today\u2019s tasks.<\/strong> Get a bird\u2019s eye view of tasks scheduled for today.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u201cTasks\u201d tab<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Current tasks.<\/strong> This is where you can find details about all your current and upcoming tasks.<\/li>\n\n\n\n<li><strong>Past tasks.<\/strong> Here, you can get details on all your past tasks, when they occurred, and what the final invoice amount was.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u201cGet Hired\u201d tab<\/strong><\/h4>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\" style=\"grid-template-columns:auto 33%\"><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li><strong>Map setting and editing.<\/strong> You\u2019ll only get invitations from the area your map covers, and you can edit your map at any time. You can also travel and task\u2014if you\u2019re in a new city, your Tasker Success Manager can help you set your map and tell you how demand there compares to your previous location. You can edit your map either <strong>on your phone<\/strong> or <strong>on your computer<\/strong>.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Manage your schedule.<\/strong> Add availability up to 17 days in advance. Top Taskers recommend that you set each block for at least 2.5 hours so you show up in client search results for that timeframe.<\/li>\n<\/ul>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"474\" height=\"1024\" src=\"https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Map.00_00_14_34.Still002-1-474x1024.jpg\" alt=\"\" class=\"wp-image-16454 size-full\" srcset=\"https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Map.00_00_14_34.Still002-1-474x1024.jpg 474w, https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Map.00_00_14_34.Still002-1-139x300.jpg 139w, https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Map.00_00_14_34.Still002-1-768x1661.jpg 768w, https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Map.00_00_14_34.Still002-1-scaled.jpg 555w\" sizes=\"(max-width: 474px) 100vw, 474px\" \/><\/figure><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Pro tip:<\/strong> Most Taskers agree that it\u2019s good to take breaks from time to time! You can pause your account in your profile settings whenever you want\u2014you won\u2019t receive any invitations until you unpause it! (Just note that any tasks you\u2019ve scheduled previously are still active!)<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u201cPerformance\u201d tab<\/strong><\/h4>\n\n\n\n<p>This tab includes three major sections that tell you about your business and allow you to adjust how you task. The three sections are:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Earnings<\/strong><\/h4>\n\n\n\n<p>In this section, you\u2019re able to:<\/p>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\" style=\"grid-template-columns:auto 33%\"><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li>Get a bird\u2019s eye view of your monthly earnings<\/li>\n\n\n\n<li>Review all past payments<\/li>\n\n\n\n<li>See past months\u2019 earnings and download payment history<\/li>\n\n\n\n<li>Check task payment status<\/li>\n\n\n\n<li>View payments for particular tasks<\/li>\n<\/ul>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"474\" height=\"1024\" src=\"https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Task-history.00_00_03_06.Still001-474x1024.jpg\" alt=\"\" class=\"wp-image-16450 size-full\" srcset=\"https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Task-history.00_00_03_06.Still001-474x1024.jpg 474w, https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Task-history.00_00_03_06.Still001-139x300.jpg 139w, https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Task-history.00_00_03_06.Still001-768x1661.jpg 768w, https:\/\/www.taskrabbit.com\/blog\/wp-content\/uploads\/2023\/04\/RPReplay_Task-history.00_00_03_06.Still001-scaled.jpg 555w\" sizes=\"(max-width: 474px) 100vw, 474px\" \/><\/figure><\/div>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Analytics<\/strong><\/h4>\n\n\n\n<p>In this section, you\u2019re able to view:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your average position in client search results<\/li>\n\n\n\n<li>How many times clients have seen your profile over the last 30 days<\/li>\n\n\n\n<li>Your performance comparison relative to other Taskers in your city<\/li>\n\n\n\n<li>Your total and anticipated earnings over the last 30 days<\/li>\n\n\n\n<li>Your earnings relative to other Taskers in your city<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Skills &amp; rates<\/strong><\/h4>\n\n\n\n<p>In this section, you\u2019re able to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add and remove task categories and skills<\/li>\n\n\n\n<li>Edit your rates<\/li>\n\n\n\n<li>View pricing guidance per skill<\/li>\n\n\n\n<li>Set or edit your Skills &amp; Experience description for each skill&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Pro tip: <\/strong>Top Taskers recommend writing an informative and honest Skills &amp; Experience description. For example: <em>\u201cHi! I\u2019ve been mounting items for 6 years. I bring my own electric drill and mounting supplies. I\u2019m able to mount on drywall, brick, and wood. I\u2019m not equipped to mount on tile.\u201d<\/em> You can see more skills and experience tips <a href=\"https:\/\/www.taskrabbit.com\/blog\/crafting-the-ultimate-skills-and-experience-pitch\">here<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u201cProfile\u201d Tab<\/strong><\/h4>\n\n\n\n<p>In this last tab, you can build out your profile by sharing personal information, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Special tools you own<\/li>\n\n\n\n<li>Transportation methods you have (some tasks require specific vehicle types, which means you\u2019ll only show up in search results if you have the specific vehicle added to your profile)<\/li>\n\n\n\n<li>Quick facts about any pet allergies you have, your language preferences, and whether you have a 2-hour minimum (which Taskers recommend noting in your Skills &amp; Experience description and confirming in the chat thread)&nbsp;<\/li>\n\n\n\n<li>Business photos (\u201cbefore and after\u201d task photos, pictures of your tools, and whatever else shows off your skills!)<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>We hope these Tasker tips will help you as you start building your business, and we\u2019re thrilled to have you on our platform!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Whether you\u2019re wondering about the different stages of a task or how to navigate your Tasker app, we\u2019ve gathered some helpful tips.<\/p>\n","protected":false},"author":18,"featured_media":16042,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","inline_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[644937064],"tags":[644937165,644937166,644937133,644937151],"class_list":["post-16444","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tasking-fundamentals","tag-tasker-app","tag-tasker-invitations","tag-tasking-fundamentals","tag-tasking-tips"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New to Tasking? We Have All The Info You Need! - Taskrabbit Blog<\/title>\n<meta name=\"description\" content=\"Whether you\u2019re wondering about the different stages of a task or how to navigate your Tasker app, we\u2019ve gathered some helpful tips.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/taskrabbit.com\/blog\/new-to-tasking-we-have-all-the-info-you-need\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New to Tasking? 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